Problems Solved
Common issues this service handles.
- Blind spots around entries or drive aisles
- Offline or unreliable cameras
- Recording and DVR/NVR issues
- Aging systems that no longer support operations
Camera Installs
Storage sites need clear visibility at gates, drives, buildings, and key activity points. SMS installs and services camera systems with the practical coverage needs of storage operators in mind.
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Problems Solved
Who It Is For
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Camera Installs
Camera issues often show up as blind spots, offline views, or recorder problems. SMS supports placement and troubleshooting so the facility can restore useful visibility at entries, drives, buildings, and other activity points.
Related service
Camera Installs
Camera service often comes back to the recorder, cabling, or system setup when views are offline or footage is not available. SMS keeps DVR and camera troubleshooting visible because visibility problems are a normal storage facility service call.
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FAQ
Yes. We handle offline cameras, recorder issues, and coverage problems.
Yes. We look at the property layout and prioritize operational coverage points.
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Use our service portal to submit your request and property details.
Common Questions
Camera count depends on facility size, layout, and coverage goals. At minimum, self-storage facilities should have cameras covering the entry gate, exit gate, office entry, perimeter fence line, and all drive aisles. Interior hallways in climate-controlled buildings require additional coverage. A standard outdoor facility of 200 to 400 units typically requires 12 to 24 cameras for complete coverage.
The industry standard for self-storage is 30 days of continuous recording. Facilities with higher theft or incident rates often retain 60 to 90 days. Check your property insurance policy — some insurers require a minimum retention period for coverage of theft claims. Storage capacity for 30-day retention depends on camera count, resolution, and compression settings on your DVR or NVR.
DVR systems use analog coaxial cable connections to cameras. NVR systems use IP cameras connected over ethernet or Wi-Fi. NVR systems offer higher resolution, easier expansion, and remote access capability. DVR systems are common in older self-storage facilities. When replacing a DVR, upgrading to NVR is often recommended for better image quality and remote viewing.
Common causes of DVR recording failure: hard drive failure (the most common cause — drives in DVRs typically last 3 to 5 years), hard drive is full and overwrite is disabled, power supply failure, recording schedule misconfiguration, or a firmware issue. If cameras display live but recording has stopped, check the hard drive health first. Storage Maintenance Specialists can diagnose and replace failed DVR hard drives on-site.
Yes. Most modern NVR systems and many current DVR systems support remote viewing via a smartphone app. Remote access requires the recorder to be connected to your facility's internet connection. Storage Maintenance Specialists can configure remote access on your existing system or recommend a replacement system with reliable remote viewing capability.
Walk your facility at night with the camera system's live view open on a tablet or phone. Look for unlit areas, blind spots between camera angles, and areas where parked vehicles could block camera sightlines. Common gaps in older self-storage facilities include building corners, loading areas, and the far end of long drive aisles. Storage Maintenance Specialists can perform a formal coverage audit as part of a site review.
For self-storage, 2MP (1080p) is the practical minimum for useful identification footage. 4MP or 5MP cameras are preferred for gate entry points where license plate capture is required. License plate cameras at entry and exit gates should be specific LPR cameras positioned at 15 to 30 degrees from horizontal for reliable plate capture.
Outdoor IP cameras with proper weatherproof ratings (IP66 or higher) typically last 5 to 10 years in Midwest conditions. Image quality degrades before complete failure — if your cameras produce washed-out, blurry, or discolored images, replacement is likely more cost-effective than repair.
The most common reasons security camera footage is unusable after an incident: resolution too low to identify faces or license plates, camera angles not covering the affected area, DVR hard drive had failed and was not recording, footage retention period had rolled over before the incident was discovered, or cameras were obscured by overgrown vegetation. After any incident, have your system audited to identify and correct these gaps.
Yes. Storage Maintenance Specialists installs and services security camera systems at self-storage facilities throughout Indiana, Illinois, Ohio, Kentucky, Tennessee, and Missouri. We provide site assessment, camera placement design, installation, DVR/NVR configuration, remote access setup, and ongoing service. Call (317) 775-2372 or visit storagemaintenance.com to request a site review.