Privacy Policy

Overview

Storage Maintenance Specialists ("we," "us," or "our") is committed to protecting the privacy of our customers, prospective customers, and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.

By using our website or contacting us for services, you acknowledge the practices described in this policy.

Information We Collect

• Contact information such as name, phone number, email address, and facility address when you request service or contact us.
• Service information about your storage facility, equipment, and the issue you need help with.
• Website usage data such as pages visited, browser type, and referring URLs collected through standard web analytics tools.
• Communications such as emails and messages sent to us.

How We Use Information

• Respond to service inquiries, schedule appointments, and deliver services.
• Communicate about estimates, invoices, and completed work.
• Improve our website and understand how visitors use it.
• Maintain records required for business operations and compliance.

Third-Party Services

We use trusted third-party tools to operate our business, including Jobber for field service management and client communications. If you use our Jobber links, you may also be subject to Jobber's privacy policy.

Cookies

Our website may use cookies and similar technologies to improve functionality and analyze traffic. You can control cookie settings through your browser.

Security

We take reasonable precautions to protect information against unauthorized access, disclosure, or misuse. No internet transmission or electronic storage method is completely secure.

Contact Us

If you have privacy questions, please contact us:

• Storage Maintenance Specialists
• 8436 E. Washington St., Indianapolis, IN 46219
• (888) 506-6586 or (317) 890-1540
• sales@storagemaintenance.com