Facility Maintenance, Repair & Installation for Self-Storage Operators

Your access control system is the front door to your business. When it goes down, your tenants can't get in — and your phones light up. SMS installs, services, and repairs access control systems from the industry's leading manufacturers, keeping your facility running and your tenants moving. Whether you're troubleshooting a failed keypad, expanding to a new phase, or upgrading an outdated controller, we have the expertise to get your system back online fast.

• Keypad installation, replacement, and programming
• Controller installation, configuration, and repair
• Tenant access system setup and management
• System diagnostics and fault troubleshooting
• Access control upgrades and platform migrations
• System expansions for new phases or added units
• Wiring and cabling for new and existing installations
• Software and firmware updates

Brands supported: PTI, OpenTech, Noke, DoorKing

Your gate is the first thing every tenant touches when they arrive and the last thing they interact with when they leave. A slow gate, a stuck gate, or a gate that won't open at all creates an immediate problem for your tenants and a liability for your operation. SMS services all gate types and operators across our entire service region — from routine preventive maintenance to emergency repairs and full operator replacements.

• Vertical pivot gate installation and repair
• Slide gate installation and repair
• Swing gate installation and repair
• Barrier arm installation and repair
• Loop detector installation, testing, and replacement
• Safety device inspection and replacement
• Gate operator replacement and upgrades
• Full gate system diagnostics
• Preventive maintenance and inspection programs
• Emergency service calls

Brands supported: AutoGate, LiftMaster, Viking, Linear, OSCO, FAAC, DoorKing

Storage operators need surveillance that actually works — not just cameras that are mounted and forgotten. A camera that records nothing or a DVR that hasn't stored footage in weeks gives you a false sense of security. SMS installs, maintains, and repairs complete video surveillance systems so your facility is genuinely covered. When something happens on your property, you need to know your system captured it.

• CCTV system installation and repair
• IP camera installation and configuration
• DVR and NVR system installation and replacement
• Camera replacement (single unit or full system)
• Recorder replacement and data migration
• Network troubleshooting for IP camera systems
• Cable and wiring installation for new and replacement cameras
• System health checks and preventive inspections

Brands supported: Clinton Electronics, Digital Watchdog, Luma

A damaged or malfunctioning roll-up door affects your ability to rent the unit, compromises the security of the tenant's belongings, and reflects poorly on how your facility is managed. SMS handles roll-up door repairs and hardware replacements across all common door types and manufacturers. From a broken spring to a bent track to a door that won't seal properly, we keep your units rentable and your tenants secure.

• Roll-up door repair and adjustment
• Spring replacement
• Track repair and replacement
• Roller replacement
• Door seal and weather stripping replacement
• Latch and hasp installation and replacement
• Slide lock installation and repair
• Hinge replacement
• Locking hardware installation and upgrades
• Full door panel replacement

Brands supported: Janus, DBCI, Trac-Rite

The physical infrastructure of your facility supports every system on your property. Poorly placed equipment, missing bollards, or deteriorating pads create safety risks and operational problems that accumulate over time. SMS handles the site-level hardware and installation work that keeps your facility looking professional and operating reliably — whether you're maintaining an existing site or building out a new phase.

• Keypad bollard installation and replacement
• Safety and protection bollard installation
• Concrete pad installation for gates and equipment
• Equipment pad construction and repair
• Signage installation and replacement
• Site hardware replacement and upgrades
• Mounting and anchoring for access control and gate equipment

Every system at your facility — access control, gate operators, cameras, intercoms — depends on reliable low voltage wiring and power. Bad wiring causes intermittent failures that are difficult to diagnose and expensive to ignore. SMS handles the low voltage and electrical work that connects and powers your facility systems, whether we're installing new equipment or tracing down a fault in an existing installation.

• Low voltage wiring for access control systems
• Camera cabling and wiring installation
• Gate operator wiring and circuit work
• Power supply installation and replacement
• Conduit installation for new wiring runs
• Electrical troubleshooting and fault isolation
• Panel connections for gate and access control equipment
• Wiring assessments for aging or failing systems

Emergency calls are expensive — in labor, in downtime, and in tenant frustration. A planned preventive maintenance program catches problems before they become failures and keeps every system at your facility running the way it should. SMS offers structured maintenance programs for single-site operators and multi-site portfolios, giving you scheduled inspections and documentation you can rely on.

• Gate system inspection and safety testing
• Gate operator lubrication and adjustment
• Access control system inspection and testing
• Camera system inspection and recording verification
• Loop detector testing and calibration
• Safety device inspection and certification
• Preventive maintenance reporting and documentation
• Multi-site maintenance programs and scheduling
• Annual and semi-annual service contracts

Not every call to SMS is a repair call. We handle planned capital improvement projects, facility upgrades, and new system installations with the same hands-on approach we bring to emergency service. If you're expanding your facility, upgrading your security infrastructure, or replacing aging systems across multiple sites, SMS manages the project from start to finish — no subcontractors, no handoffs, no confusion about who's responsible.

• New access control system installation
• New gate system installation
• New video surveillance system installation
• Full facility security upgrades
• Multi-system installations for new construction and expansions
• Technology platform migrations and upgrades
• Capital improvement planning and execution
• Multi-site rollout programs for operators with multiple locations