Multi-Site Operators & Facility Managers
One Maintenance Vendor for Every Storage Site You Manage
You manage a portfolio, not one gate. SMS has serviced self-storage facilities since 1997 for operators including Public Storage, Extra Space, Storage of America, StoreSpace, and NSA. We work the way FSMs need: clear paperwork, approval limits respected, and one vendor with full service across IN, OH, KY, IL and MO, plus gate installation projects beyond that region.
How we work with you
Built for portfolio paperwork.
- Purchase orders. Put your PO number on the request and we carry it to the invoice.
- One vendor, all sites. Gates, access control, cameras, doors, lighting, fence, concrete, conversions, cleanouts, and general maintenance. Fewer vendors to set up and manage.
- Service area. Full service across Indiana, Ohio, Kentucky, Illinois, and Missouri, plus gate installation projects beyond that region.
- Same Day Dispatch in Indiana, scheduled service in OH, KY, IL and MO, plus Saturday emergency service.
Service Agreements across your portfolio
$600 (Basic) or $1,200 (Premium) per facility per year. Scheduled inspections and priority scheduling. Ask about enrolling multiple sites.
Same Day Dispatch in Indiana
Down today? In Indiana, we dispatch today.
Same Day Dispatch in Indiana and scheduled service in OH, KY, IL and MO, plus Saturday emergency service. Send the property address and what’s wrong through our service portal.
Prefer to call? (317) 506-6586 or (888) 506-6586. Serving IN, OH, KY, IL, and MO.
One call handles everything else at your facility too. While we’re on site, we can look at whatever else needs attention: gates and operators, keypads and access control, cameras and DVR/NVR, roll-up doors and springs, hasps and latches, lighting, bollards and concrete, fence, unit conversions, abandoned goods cleanouts, and general facility maintenance. We do all things storage. See all services.
FAQ
Common questions.
Can you set us up as a vendor?
Yes. We provide a COI and W-9 on request. Tell us what your vendor setup needs.
Will you go over our NTE without asking?
No. If the job will exceed your NTE, we get approval first.
Can invoices show our PO and site number?
Yes. Include them on the request and they go on the PDF invoice.
Do you cover all our sites?
We cover Indiana, Ohio, Kentucky, Illinois, and Missouri. Send your site list and we'll confirm.